Better To Be Slow As Molasses In January Than Lickety-Split On Mega-Nega Data

If someone sends you an n-g email -- hold off on response till you get a thrill pill to temper your tempest. Some 64% rapid-response-to-email of people who write negative messages.  Hole in your huddle before you muddy the war-ters.
Only 47% of people  type positive messages, using words like "care" and "amazing" -- while 64% dribble negative words like "stupid" in response within 24 hours. Engineers at Contactually, a referral marketing program who analyzed more than 100 million email conversations, give A-plus to upbeat language.  
The bottom line is seek to find when looking up.